Reference

Legal terms for your India account

Account terms, wallet records, cookie choices, and data requests sit together on this legal page so you can check the rules before you open your account.

India law dependentUPI record handlingAccount data requestsCookie choices

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Where tirnaga terms apply in India

tirnaga Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These legal terms explain how we treat account access, wallet records, identity checks, cookie consent, and requests about your personal data. They apply when you use tirnaga from a place where local law permits access, and they do not override any law that applies to you.

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If a state or territory rule restricts online real-money activity, you must not open or use an account from that location. We keep transaction references for UPI, Paytm, PhonePe, and Google Pay to support audits, refunds, dispute checks, and account security. We may ask for identity
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proof before changing account data, releasing wallet statements, or closing an account. If any clause conflicts with a legal duty, we apply the duty first and keep the rest of the terms in force.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Three legal contact paths

Legal questions need the right route, not a generic inbox. Choose the path that matches your issue so we can ask for the correct proof and reply with a usable answer.

Legal email desk Send your legal query with your registered mobile number, email ID, and a short description of the document or clause you want us to check. We reply with the next required step and expected timeline.

Wallet record request Ask for wallet records when you need UPI, Paytm, PhonePe, or Google Pay references tied to your account. We verify ownership before sharing statements, refund traces, or transaction IDs.

Account access help Use account access help if your login, KYC status, or legal eligibility needs checking. We may request identity proof so changes are made only after account ownership is confirmed.

DATA CONTROLS

Six checks for legal account care

Our legal handling is built around proof, consent, and traceable action. We record what changed, when it changed, and which account owner approved it.

Data purpose check

We collect account data for access, wallet processing, fraud checks, support replies, and legal duties. If a request asks for more than needed, we narrow it before action is taken.

Cookie consent

Cookies help us keep sessions active, remember language choices, and spot unusual access. You can change browser settings, though some account features may need session cookies to work correctly.

Account security records

Login attempts, device markers, and password changes are recorded to help confirm account control. These records also support legal checks when access is disputed or a wallet action looks unusual.

Retention periods

We keep records only for business needs, dispute handling, tax duties, security checks, and legal requirements. When a record is no longer needed, we remove or anonymise it where law allows.

Correction requests

If your name, phone number, email ID, or KYC detail is wrong, ask us to correct it. We may need fresh proof before changing data connected to payments or withdrawals.

Change trail

Important account actions are logged so we can explain what happened later. This includes password resets, wallet checks, consent changes, data access requests, and account closure steps.

Legal questions before you open

Before you create an account, check how our legal terms affect access, data, payments, and contact requests. The answers below focus on practical points: what law may apply, why we ask for proof, how records are stored, and how you can ask for changes. If your case depends on your location, we will assess it under local law.

Your account is governed by the terms you accept, our posted policies, and the local law that applies to your location. Access and eligibility depend on local law and are available where local law permits.

We ask for identity proof to confirm account ownership, meet legal duties, process withdrawals, and prevent unauthorised changes. If the request concerns wallet records, we may also match your payment name.

Yes, you can ask for personal data linked to your account. We will verify ownership first, then share data that can be released under law, excluding material we must keep confidential.

UPI, Paytm, PhonePe, and Google Pay records help us match wallet activity to your account, trace failed transactions, support refund checks, and answer lawful requests from authorities when required.

You can request correction of details such as name, mobile number, email ID, or KYC data. We may ask for current proof before changing anything connected to payments, access, or legal records.

Cookies record session state, device signals, and consent choices. They help us show that an account action came from your device or browser, which matters when access or wallet activity is disputed.

Contact support from your registered email ID and ask for account closure. We verify ownership, settle any pending wallet checks, then keep only the records required for disputes, security, and legal duties.

Legal terms for your India account

Three legal contact paths

Six checks for legal account care

Data purpose check

Cookie consent

Account security records

Retention periods

Correction requests

Change trail

Legal questions before you open

01 What law applies to my account?

02 Why do you ask for identity proof?

03 Can I ask for my account data?

04 How are UPI and Paytm records used?

05 Can I correct my registered details?

06 How do cookies affect legal consent?

07 How do I close my account legally?

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